Shipping Policy

Last updated: 12/09/2024

 

Shipping Methods

At Jeeva Organic Private Limited, we offer the following shipping methods:

  •  Standard Shipping: Delivery within 5-7 business days
  •  Express Shipping: Delivery within 2-3 business days

Order Processing

  •  Orders are processed within 1-2 business days after payment confirmation.
  •  Business days are Monday through Friday, excluding public holidays.
  •  Orders placed after 2 PM (IST) may be processed the following business day.

Shipping Locations

  • We currently deliver our products with our comprehensive Worldwide Shipping network.
  • For international shipping rates and availability, please contact our customer service. 

Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • You can track your order on our website using your order number and email address.

Delivery Timeframes

  • Delivery timeframes are estimates and not guaranteed dates.
  • Factors such as customs, weather conditions, and local delivery services may affect actual delivery times. 

Damaged or Lost Packages

  • If your package arrives damaged, please contact us within 48 hours of delivery.
  • For packages lost in transit, please contact us after the estimated delivery date has passed.

Customs and Import Duties

  • For international orders, you may be subject to import duties and taxes upon delivery.
  • These charges are the responsibility of the recipient and are not included in our shipping fees. 

Cancellation Policy

  • Orders Within 24 Hours: Orders can be canceled within 24 hours of placement. Please contact our customer service immediately to request a cancellation.
  • Orders After 24 Hours: Once an order has been shipped, it cannot be canceled.

Return Policy

  • No Returns After Delivery: Due to the nature of our products, we cannot accept returns once the product has been delivered.

Changes to This Policy

We reserve the right to modify this Shipping and Delivery Policy at any time. Changes will be effective immediately upon posting on the website. 

 

Contact Us

If you have any questions about our Shipping and Delivery Policy, please contact us at:

 

Mail Us --- jeeva@jeevaorganic.com                sales@jeevaorganic.com

Call Us ---  IN:- +91 720-531-1616                  USA : +1 702-983-7158